By Post: Quintessential (Cambridge) Ltd, 3 Hauxton Road, Trumpington, Cambridge CB2 9LT, UK
Pack Sizes:
All items come in packs of 2, 4 or 6 of the same colour.
Confirmation, cancellation and amendment of orders:
A confirmation will be sent to the customer following receipt of an order by Quintessential (Cambridge) Ltd. The customer should check the order confirmation to ensure it is as requested, as the subsequent delivery will be in accordance with the order confirmation.
Orders can only be cancelled or amended within 14 days of the date the order is placed.
The customer must check that they have received our written confirmation of any cancellation or amendment to ensure that we have received their requested change.
If the order is cancelled or reduced any later than 14 days after the order is placed then the customer will be liable to a penalty charge of 50% of the order value. This will be payable within 7 days of issuing the invoice.
Credit Terms:
If the customer wishes to apply for a credit account, they should return a completed credit application form at least 14 days before the estimated delivery date. If the customer does not return the completed credit application form by the due date, or if they are declined credit, then they should forward cleared funds to Quintessential (Cambridge) Ltd in advance of the delivery date. Failure to do so may be judged as cancellation of the order and the customer will be liable for all costs incurred, as detailed above.
Quintessential (Cambridge) Ltd reserves the right to decline credit terms to any customer.
All goods remain the property of Quintessential until full payment has been received.
If any customer fails to pay their account within the agreed credit terms then Quintessential (Cambridge) Ltd reserve the right to apply interest at the rate of 8.5% per calendar month to any overdue amount.
Any amounts that become more than 30days overdue may be transferred to a credit collection agency. This will incur an administration fee of £25.00 plus VAT that will be immediately payable by the customer. Any other costs incurred in recovering the overdue amount shall also be paid by the customer.
Exclusivity is offered to customers who order over £7000 ex VAT per season.
